Return Policy

We want you to be happy with your Oria & Co order. If an eligible item is not right for you, you may request a return within 21 days of delivery.

Return Eligibility

Items must be unused, in their original condition, and returned with the original packaging when possible.

Final sale items, gift cards, digital products, and items marked as non-returnable are not eligible for return.

How to Start a Return

Email contact@oria-co.com with your order number, the item you want to return, and the reason for the return. We will reply with return instructions.

Refunds

After we receive and inspect your return, we will notify you whether the refund is approved. Approved refunds are issued to the original payment method. Your bank or card provider may need additional time to post the refund.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, contact us as soon as possible with your order number and photos of the issue so we can help.